Skip to main content

Offline and sync

What works offline?

Viewing schedule within the sync window, continuing in-progress visits, and queuing accept/decline/create actions for upload when online.

What needs connectivity?

Reschedule/reassign reason lists, some order flows, medications search, and initial upload retries.

App says offline storage is not ready

Wait for initialization after login or force-quit and reopen. Contact support if it persists after reinstall.

Did this answer your question?